how to adapt the practice and business of journalism to the Web

Category Archives: Customer relationships

Start a blog discussing the stories you are working on or planning to work on

If the New York Times regularly revealed what they planned to cover, when they planned to cover it and why, would you be interested?
Start a blog that reveals the inner workings of your journalism organization, make it open to the public and build a never-before-seen relationship with your customers.
Expected benefits:

Feedback from your customers on what [...]